How long recordings are kept, and deleting them

This applies to recordings on Capme video hosting. Free keeps nothing on Capme: recordings stay in your browser. In your own bucket, no retention window of ours applies.

Each recording is deleted 365 days after it is made, or after it was last added to a meeting. On Business and Enterprise, and during a Business trial, an admin can set the retention window under Settings, in the Retention card, to anywhere from 1 to 365 days. On Solo, you set it under Plan & billing in the account menu. On Team it is fixed. A new window applies only to recordings made after you save it, so shortening it deletes nothing already recorded.

No email comes before a recording expires. The library shows how many days each video has left.

A kept recording stays until someone deletes it. For one video, whoever recorded it chooses Keep beyond the retention window in their library, and undoes it with Stop keeping. For a whole meeting, the organiser or an admin turns on Keep this meeting and its videos beyond the retention window on the meeting's page. Videos added later are kept too.

Whoever recorded a video can delete it in their library, even if it is kept. It disappears from every meeting it was in and is removed for good. To take a video out of one meeting without deleting it, remove it from the meeting: it goes back to the library of the person who recorded it.

The organiser or an admin can delete a meeting. Its invitations and share link stop working, and its videos stay in the library with their own deletion dates.

Videos on Capme hosting can't be downloaded. For copies, write to hello@capme.app: Capme exports your recordings as MP4 files, free of charge, also during the 30 days after a plan ends. Before sending a fresh take, a speaker can keep a copy with Save to device. Videos in your own bucket are already in your storage.

In a company workspace, only the owner can delete it, under Data, by typing its name. Nothing is removed for 14 days. Recordings still play and meetings still work, and the owner can stop it with Keep this workspace. A paid plan stops renewing when you ask and renews again if you keep the workspace.

A Free or Solo workspace has no Data page. Its owner chooses Request account deletion in the account menu, and Capme starts the same deletion. To leave someone else's workspace instead, see Leaving a workspace.

After the 14 days, Capme deletes the workspace's videos on Capme hosting, its meetings, its members and its branding, and nothing more is charged. Files in your own bucket stay where they are. A workspace whose paid plan ended is deleted 30 days after the end, as When a subscription ends explains.