Terms of Service
1. Beta Disclaimer
Capme is currently in a PUBLIC BETA phase. The Service is provided "as is" and "as available" without any warranties. Features may change, break, or disappear at any time. We do not guarantee continuous uptime or data persistence.
2. Service Provider
The Service is provided by Steffen Rosenögger, Burgmüllerstraße 60, 40235 Düsseldorf, Germany. Currently, there is no incorporated company behind Capme — it is operated by a private individual.
3. Using Capme
All Capme plans require an account. You sign in with your email address via a one-time password or magic link. - Video processing happens locally in your browser. - You are solely responsible for downloading and saving your recordings. - We do not store backups of your recordings on our servers. - Your account email is used solely for authentication, notifications, and — if you opt in — product updates. - Offline mode: Limited offline recording functionality may be available via the Capme Progressive Web App (PWA). This is an experimental feature. Offline functionality is not guaranteed, depends on your browser and device configuration, and may be modified or removed at any time. We make no warranty as to its availability or reliability.
4. Accounts & Plans (Beta)
For users who register for a Capme account (Beta): - Beta Pricing: During the beta period, access is available on the plans listed at https://capme.app/pricing. We reserve the right to adjust pricing in the future (with notice). - Account Security: You are responsible for maintaining the security of your login credentials (via email one-time passwords). - Data Persistence: While we store your analytics and branding settings in our database, we do not guarantee indefinite storage during the beta. Please keep local backups of critical data. - Usage Analytics: Capme logs anonymised usage events (e.g. recordings created, features used) linked to your account. This data powers your organisation's admin dashboard and helps us improve the service. It is processed on our own EU-hosted infrastructure and never shared with third parties. See our Privacy Notice for full details. - Data Processing: If you use Capme as an organisation administrator and process personal data of your workspace members, our Data Processing Addendum (DPA) at https://capme.app/dpa applies and is incorporated into these Terms by reference. By accepting these Terms, you also agree to the DPA. - User Provisioning: By provisioning users to your workspace (via domain whitelisting or access links), you confirm you have the authority to bind those users to these Terms and accept full responsibility for their use of the Service. - Fair Use: We reserve the right to terminate accounts that abuse the service or place excessive load on our infrastructure.
5. End-User Access & Provisioning
Capme supports two methods for workspace members to access your organisation's workspace: Domain Whitelist: Users who sign up via a domain-whitelisted email address are presented with and must accept these Terms of Service and the Privacy Notice during registration. Access Links: Users provisioned via access links are logged in directly without a separate acceptance flow. By generating and distributing access links, you (the account administrator) confirm that you have informed those users of the applicable terms and privacy practices, and you accept full responsibility for their access and use. In both cases, you are responsible for ensuring your workspace users comply with these Terms. Capme does not provide direct support to workspace users — all support requests must be submitted by designated account administrators (see Section 6).
6. Support
Scope: Support is provided on a best-effort basis for all plans except Enterprise. No response time guarantees or SLA commitments apply unless separately agreed in writing in an Enterprise contract. Admin-Only Requests: Support requests are accepted exclusively from designated account administrators. We reserve the right to redirect or close requests submitted by non-administrator workspace users. Enterprise: Support terms for Enterprise accounts are negotiated individually and documented in a separate agreement. Contact: security@capme.app
7. Acceptable Use
You agree not to use Capme to: - Record or distribute illegal, hateful, or harassing content. - Violate the intellectual property or privacy rights of others. - Attempt to reverse engineer, hack, or disrupt the Service's infrastructure. - Use the Service for any purpose that violates German or EU law.
8. Intellectual Property
Your Content: You retain full ownership of the videos you create. Capme claims no ownership rights over your recordings. Our Platform: The Capme interface, code, graphics, and branding are owned by Capme. You may not copy or mirror the Service without permission.
9. Indemnification
You agree to indemnify, defend, and hold harmless Steffen Rosenögger (Capme) from and against any claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from: - Your use of the Service in violation of these Terms. - Content you record, share, or transmit through the Service. - Your violation of any applicable law or third-party rights. - Your provisioning of workspace users and their use of the Service.
10. Data on Termination
Upon account deletion or service termination: - Your account data (email, settings, branding) is deleted promptly from production systems. - Analytics metadata associated with your workspace is purged within a reasonable timeframe. - Billing records are retained for the period required by applicable tax and accounting law. - Video files are not affected. All recordings are owned by you and stored on your own device or your organisation's storage environment (via OPFS). Capme never held copies of your videos — there is nothing to export from our side. Your video library remains fully accessible after termination. - Workspace analytics and configuration settings are not recoverable after deletion. Capme does not currently provide a data export for analytics. Note this before deleting your account.
11. Limitation of Liability
To the extent permitted by law (especially under German law): - We are not liable for any data loss, lost profits, or consequential damages arising from your use of the Service. - Our total liability is limited to the amount you paid us in the 12 months preceding the claim. - Liability for intent and gross negligence remains unaffected.
12. Force Majeure
Neither party shall be liable for any failure or delay in performance under these Terms to the extent caused by circumstances beyond that party's reasonable control, including but not limited to: acts of God, natural disasters, epidemics or pandemics, war or armed conflict, riots, civil unrest, government actions or embargoes, or failures of third-party telecommunications infrastructure or internet service providers. The affected party must: (a) notify the other party in writing as soon as reasonably practicable after the force majeure event begins; (b) use reasonable efforts to mitigate the impact of the event; and (c) resume performance promptly once the event has passed. If a force majeure event continues for more than 30 consecutive days, either party may terminate these Terms on written notice, without liability to the other party. Any fees prepaid for the affected period will be refunded on a pro-rata basis. This clause does not excuse payment obligations that arose before the force majeure event began.
13. Changes to These Terms
We may update these Terms at any time. For material changes, we will provide at least 14 days' notice via email to your registered address or via in-app notification before changes take effect during the public beta. After general availability, this notice period increases to 30 days. Continued use of the Service after the notice period constitutes acceptance. If you disagree, you may terminate your account before the changes take effect.
14. Governing Law
These Terms are governed by the laws of the Federal Republic of Germany. The place of jurisdiction is Düsseldorf, Germany.
15. End of Beta & Transition to General Availability
When the public beta period ends, Capme will transition to a paid service with general availability. The following applies: - All existing beta access will be revoked on the date Capme exits public beta. - All registered account administrators will be notified by email at least 14 days before beta access is revoked. - To continue using Capme after the beta period, you must: (1) accept the updated Terms of Service and Privacy Notice in effect at that time, which will reflect the legal entity operating the service (see Section 16); and (2) select and activate a paid plan or, where available, a free plan at https://capme.app/pricing. - If you do not accept the updated Terms and activate a plan within the 14-day notice period, your access to the Service will be terminated. Your video files and data stored in your own storage environment are unaffected. - Billing data and any outstanding charges will be handled in accordance with applicable law.
16. Corporate Restructuring & Novation
Capme is currently operated by Steffen Rosenögger as a private individual. We intend to incorporate Capme as a legal entity (e.g. a GmbH or equivalent). When incorporation occurs, the following applies: - The contractual relationship under these Terms will be transferred from Steffen Rosenögger (individual) to the newly incorporated legal entity ("Capme GmbH" or the entity incorporated at that time). - This transfer constitutes a novation: the existing contract between you and Steffen Rosenögger will be terminated and replaced by a new contract between you and the incorporated entity, on the same or updated terms. - You will be notified by email at least 14 days before the novation takes effect. To continue using Capme, you must actively accept the new Terms and Privacy Notice with the incorporated entity as contracting party and data controller. - If you do not accept within the notice period, your access to the Service will be terminated and your contract with Steffen Rosenögger will be dissolved with no further obligations on either side. - Upon completion of the novation, Steffen Rosenögger is fully released from all obligations and liabilities under these Terms. - Both events (beta end and incorporation) may occur simultaneously, in which case a single re-acceptance flow will cover both.
17. Contact
For questions regarding these Terms, please contact security@capme.app.