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How people join your workspace

Choose who can add people to your workspace, and whether colleagues at your company's domain can join on their own.

Updated October 6, 2026

In Workspace → Access, under How people join, an owner or admin picks one of three options. People who join come in as viewers, who cost nothing.

The three options

  • Admins add peopleOnly the owner or an admin adds people, on the People tab. Each person gets an email invitation and signs in with that address. New workspaces start here.
  • Members can add colleaguesMembers can also add people at your verified domains, on the People page. An admin adds anyone else, including people who were removed or left.
  • Anyone at our domain joinsAnyone who signs in to Capme with an address at a verified domain, and isn't in a workspace yet, joins yours. Available on Business and Enterprise and in the Business trial.

Verifying a domain

Sign in with an address at the domain, open Access and claim it under Domains. No DNS record is needed, because signing in with the address shows you use it. A second domain needs an admin with an address there. Public mailbox providers such as gmail.com can't be claimed, and each domain belongs to the first workspace that claims it.

When a colleague didn't join

Joining by domain skips anyone who is already in a workspace, a personal one included, and anyone who was removed. An admin adds them on the People tab instead. It also stops after a trial has ended or while the workspace is locked.

If a colleague signed in with another address or lands in the wrong workspace, see When a meeting link won't open, which also says which workspace a sign-in opens. If an invitation doesn't arrive, see When the code doesn't arrive.

Still stuck? Write to hello@capme.app.

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